Australian Frog & Reptile Show

Wild Australia Expos Pty Ltd (ABN 40 102 504 101) Privacy Policy Introduction

Wild Australia Expos Pty Ltd respects and upholds your rights to privacy protection under the National Privacy Principles contained in the Privacy Act 1988 (Cth) (as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth)). This Privacy Policy describes how we manage any personal information we have about you.

What Information Do We Hold?

Wild Australia Expos Pty Ltd may hold the following information about you:

Your name, address, telephone number(s);

Your email address;

Your company name, address, telephone number(s);

The type of work that you do;

Your credit/debit card number and expiry date;

Any information provided to us from third parties and previous exhibitions. As we are required by law to obtain your consent to the

collection of "sensitive information" we will assume that you have consented to the collection of all information which is provided to us for use in accordance with this Policy, unless you tell us otherwise. Personal information provided by you is stored securely on Wild Australia Expo's database

How We Collect Information.

We may collect personal information about you when you deal with us over the telephone, send us correspondence whether by letter, fax or email), visit our web site or when you have contact with us in person. As well as collecting information directly from you, there may be occasions when we collect information about you from a third party.

For example:

From market research companies contracted by us to obtain information so that we may improve and market our products and services;

From third party service providers such as Australian Wildlife Displays Pty Ltd that collect your personal information when providing you with a service and disclose it to us so that we may improve and market our products and services.

How We Use Your Personal Information

We generally collect your personal information for the following purposes:

To process your exhibition arrangements and other transactions;

To process your merchandise purchases and other payments;

To arrange future exhibitions;

To identify and invite potential exhibitors and potential visitors for exhibitions;

For promotional offers and special events;

For our internal administrative, marketing, planning, product development and research requirements.

Some of the personal information we collect is essential for us to be able to accurately identify who is using the service. Other types of personal information we collect help us to profile who is using our services and what their interests are.

At any time you may opt out of receiving any communications from us (other than as required for the operation of our business, eg regarding payment of your account) Disclosure of Personal Information to Third Parties We may disclose your personal information to third parties, for example, to our contractors to whom we contract out certain services, and to data processing companies for the purpose for which the information was collected or for related purposes. We engage third party contractors to perform services for us which involves the contractor handling personal information we hold.

For example, we currently engage third party contractors to:

Provide email and mail handling services;

Provide electronic funds transfer services, credit card account processing and related services;

Operate telemarketing and customer contact centres; and

Conduct marketing and public relations services.

In these situations, we prohibit the third party contractor from using personal information about you except for the specific purpose for which we supply it. In addition to the above, unless you have indicated otherwise, Wild Australia Expos Pty Ltd may provide your name and contact details to third parties for their promotional activities.

Wild Australia Expos may disclose your personal information without your consent, if it is necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.

Access & Correction of Information We Hold About You

We will, on request, provide you with access to the information we hold about you unless there is an exception which applies under the National Privacy Principles, including for the purpose of correcting or updating the information. We will also, on request, provide you with contact details for any third parties to whom we have passed your information. Where we hold information that you are entitled to access, we will endeavour to provide you with a suitable range of choices as to how you access it (eg emailing or mailing it to you). If the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us and we will take reasonable steps to either correct this information, or if necessary, discuss alternative action with you.

Resolving Your Questions or Concerns

If you wish to gain access to your personal information, have a complaint about a breach of your privacy or you have any query on how your personal information is collected or used, please forward your request, complaint or query to the address below. We will respond to your request or query as soon as possible.

Changes to This Privacy Policy

We may amend this Privacy Policy as our business requirements or the law changes. Any changes to this Privacy Policy will be updated on wildexpo.com.au, so please visit this page periodically to ensure that you have our most current privacy statement.

Our Contact Details

Wild Australia Expos Pty Ltd
P.O. Box 569
Turramurra NSW 2074

Phone: 02 9144 7323
Fax: 02 9144 3507
Email: info@wildexpo.com.au

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